Reliability and reliability are arguably the two most important criteria for many buyers looking for a new car. The advent of highly complex and technically sophisticated electric vehicles has certainly not changed that approach, which is why Ford’s answer to Tesla’s Model Y, the Mustang Mach-E, has now lost its recommendation from an influential US consumer organization.
The well-known publication Consumer Reports decided to take its recommendation for the Ford Mustang Mach-E, which was previously the organization’s top choice in the EV category, based on new data from a customer survey. Just last year, the electric crossover managed to beat out the Tesla Model 3 to earn the top spot on Consumer Report’s more-or-less controversial list, but pesky reliability issues have now thrown a spanner in the works.
According to InsideEVs, buyers of the Ford Mustang Mach-E, for example, have complained about various technical glitches, some of which affect the rather important infotainment system, which it says tends to freeze up and become completely unresponsive. Other drivers have complained about battery and charging issues, which can be even more annoying. Ford has already commented on such reports and emphasized that these problems affect some of the earlier units of its Tesla Model Y competitor.
In addition, the automaker says it has issued relevant software updates and has also initiated certain recalls in the US for the 2021 and 2022 model years. However, due to the fairly young age of this particular model, some potential buyers are likely to still question the long-term reliability of the Ford Mustang Mach-E, whose base 2023 “Select” model starts at an advertised list price of $46,895.
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