SBI Credit Card Customer Care Number – Forbes INDIA Consultant | Rare Techy


We often need guidance to help manage our personal finances. In this context, the display of relevant information is important for financial institutions, especially for all scheduled commercial banks, to achieve customer satisfaction and the benefit of financial education. Disclosure of relevant financial information is a mandatory requirement for banks as directed by the Reserve Bank of India through a master directive on customer service in banks.

State Bank of India, also known as SBI, has set up credit card customer care numbers, information easily available on bank websites, mobile apps, and related documents for phone and internet banking.

Forbes India Advisor lays out a guide on how to get help and relevant alerts from SBI credit card customer care through channels including call, SMS, and Whatsapp.

Note: Special customer care features, such as talking to live agents, are mostly reserved for registered or existing customers of the bank, while new customers can also benefit from basic information through these means of communication.

SBI Credit Card Customer Care Helpline Number

SBI credit card customer care through IVR is open for 24*7, while managers are available to speak in both Hindi and English languages ​​from Monday to Saturday from 9 am to 6 pm. Remember, apart from bank holidays in India, banks are closed on the second and fourth Saturdays of every month while Sundays are declared holidays under the Exchange Act. Also, there are bank holidays that fall on Saturdays. SBI credit card customer care numbers are as follows:

Numbers starting with 1860 are the first numbers, which are loaded based on the size. This cost is significantly higher than calling local numbers.

SBI credit card customer care number: 1860 500 1290, 1860 180 1290.

The toll-free number, which starts with 1800, does not accept callers.

SBI credit card toll free number: 1800 180 1290.

SBI customer care number for international customers: +91-802 6599 990.

SBI credit card customer care Email ID

Email is the most reliable way to get relevant help to resolve credit card questions. The bank has provided direct mail ID only for existing corporate credit card holders. However, SBI personal credit card holders and non-credit card holders can use the bank’s website to send an email to customer care. The process is as follows:

For SBI Personal Credit Card Holders

Log in to

Verify user with mobile number and credit card pin, or account user ID and password, or credit card number.

Authentication via OTP via SMS.

Type / select your question

Don’t sweat

For Non-SBI Credit Card Holders

Log in to

Fill the form by entering the reason for contacting SBI

Full name

Mobile number (OTP verification via SMS)

From the prompt, select “Related applications” from the category menu

Select “Card features and benefits” from the subcategory menu

Write the question

Attach relevant documents, if any.

Don’t sweat

Email ID of SBI Corporate Credit Card Holders


SBI Credit Card Customer Care SMS Number

24*7 SMS service for credit card customer care for SBI is provided only to its existing cardholders. SBI credit card customer care SMS number for existing card holders is 567-6-791. Here are the features to get instant help from SBI:

Balance inquiry: BAL(space) the last four digits of the card

There is a credit and cash limit: INITIAL (empty) last four digits of the card

Prevent lost or stolen cards: BLOCK(place) the last four digits of the card

Final payment status: LOCATION of the last four digits of the card

Summary of reward points: PRIZE(place) the last four digits of the card

Subscribe to e-news: ESTMT (location) the last four digits of the card

Duplicate Declaration Request: DSTMT(location)(last four digits of the card) month of statement in MM.

Additionally, SBI also sends transaction updates on users’ registered mobile number.

SBI Credit Card Customer Care Whatsapp Number

As of now, SBI’s Whatsapp service is reserved only for its existing customers, to get assistance related to credit cards. SBI Credit Card Whatsapp Number is 9004022022. The service can also be provided through:

Missed call from registered mobile number 08080945040

SBI Card Mobile App

SBI Card website

Ask Ila, SBI’s virtual assistant

Send SMS to 5676791: Enter last four digits of credit card number WOOPTIN (blank)

SBI Credit Card Customer Care

Related: Credit Card Customer Care Number For Top Banks.

Frequently Asked Questions (FAQ)

Does SBI have a state credit card customer care number?

SBI has pan-India credit card customer care numbers – 186 0500 1290, 186 0180 1290, 180 0180 1290 – an SMS service to 567-6-791, and even a Whatsapp message for the relevant numbers- 900 4222 there is

What is SBI credit card customer care number?

What is SBI international customer care number?

What are the credit card services I can avail from SBI SMS?

How can I avail SBI Whatsapp service?

Can I email credit card related queries to SBI?


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